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Shawn C. Parker

Shawn C. Parker

Client Support Professional

Los Angeles, CA. (remote)
Available soon Available
Refined relationship-building skills. Experienced at juggling multiple & varied tasks while harmoniously working collaboratively with cross-functional teams and clients.
  • MS Windows OS, MAC OS, Linux/Unix OS
  • iOS, Android, Windows Smartphone devices
  • Website & Content Maintenance, PHP, HTML, CSS, WYSIWYG, ASP, MySQL
  • Working knowledge of web hosting: TCP/IP, IP routing, DNS, FTP, HTTP/S, Email, Firewalls, SSL
  • Content Editors: Wordpress, Shopify, Weebly, Wix, Magento
  • Troubleshoot, diagnose, identify issues.
  • Install & Support Software & Apps.
  • Microsoft Office Suite, SalesForce, Zendesk, Asana, Slack, Quick Learn
  • Email Marketing, Social Media Marketing & Management.
  • Customer relationship management, account management, project management, client implementation.
  • Actively working on coding skills in
  • Strong leadership skills, entrepreneurial spirit & attitude, self-managed, self-motivated, empathetic and patient.
  • Positive demeanor with superior presentation and communication skills.
  • Dedicated and fervent problem-solver, tactful, adaptable and strong at assessing client needs.
  • Highly responsive with the ability to deal with change and excel in high-stress situations.
  • Microsoft Office; Word Processing, Writing (press releases, letters, reports, memos, e-mails, proposals)
  • Prioritization; Project Support; Proofreading
  • Report Compilation and Writing
  • Presentation Development and Editing
  • Internet & Social Media Saavy
  • Document Management, Editing, Filing Maintenance and Organization
  • Calendar Management and Scheduling
  • Press Conferences & Media Events
  • TV/Radio/Print Interviews and Appearances
  • Web Conferencing Coordination