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Client Support Professional
Los Angeles, CA. (remote)
Refined relationship-building skills. Experienced at juggling multiple & varied tasks while harmoniously working collaboratively with cross-functional teams and clients.
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Skills & Tools
MS Windows OS, MAC OS, Linux/Unix OS
iOS, Android, Windows Smartphone devices
Website & Content Maintenance, PHP, HTML, CSS, WYSIWYG, ASP, MySQL
Working knowledge of web hosting: TCP/IP, IP routing, DNS, FTP, HTTP/S, Email, Firewalls, SSL
Content Editors: Wordpress, Shopify, Weebly, Wix, Magento
Troubleshoot, diagnose, identify issues.
Install & Support Software & Apps.
Microsoft Office Suite, SalesForce, Zendesk, Asana, Slack, Quick Learn
Email Marketing, Social Media Marketing & Management.
Customer relationship management, account management, project management, client implementation.
Actively working on coding skills in
Strong leadership skills, entrepreneurial spirit & attitude, self-managed, self-motivated, empathetic and patient.
Positive demeanor with superior presentation and communication skills.
Dedicated and fervent problem-solver, tactful, adaptable and strong at assessing client needs.
Highly responsive with the ability to deal with change and excel in high-stress situations.
Microsoft Office; Word Processing, Writing (press releases, letters, reports, memos, e-mails, proposals)
Prioritization; Project Support; Proofreading
Report Compilation and Writing
Presentation Development and Editing
Internet & Social Media Saavy
Document Management, Editing, Filing Maintenance and Organization
Calendar Management and Scheduling
Press Conferences & Media Events
TV/Radio/Print Interviews and Appearances
Web Conferencing Coordination
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